Rules, Terms and Conditions
Overview of Program
The Porter Auto Group’s Gold Rewards Program is a loyalty program administered by Smart Tech Enterprises. Upon receipt from Porter Auto Group of the Gold Rewards Membership Card/Account (“the VIP Account”), Member agrees to be bound by the Program rules, terms and conditions. Each VIP Account is associated with one vehicle, which shall be identified by the last eight digits of the Vehicle Identification Number (the "VIP Vehicle"). Member will receive incentive points for qualified purchases of product s and services at dealerships owned by Porter Auto Group. These points are ONLY redeemable for discounts at Porter Auto Group. For every dollar you spend at Porter Auto Group toward qualified purchases, Porter Auto Group will apply Reward Points to your VIP Account in the following amounts: 10% in the form of Purchase Reward Points, which may be redeemed to discount future new or pre-owned vehicle purchases. 5% in the form of Service Reward Points, which may be redeemed to discount future service on the VIP Vehicle. 5% in the form of Body Shop Reward Points, which may be redeemed to discount future non-insurance body shop work (detail service, ding/dent/bumper repair and windshield repair) on the VIP Vehicle. In addition to accruing Reward Points, Member will receive: Membership pricing on select services and repairs performed on Member's VIP Vehicle. Mileage-based special offers, a one-time special offer, and seasonal special offers.
Reward Points have no cash value and cannot be redeemed for cash. Accrued Reward Points do not constitute property of a Member and have no value outside the Program. Any items purchased through this Program cannot be returned for cash. The value of all returned items will be applied to the Member's VIP Account, reducing the Reward Points balances. Reward Points continue to accrue only if Member makes at least one qualified purchase within any 12-month period. Failure to make a qualified transaction within any 12-month period will cause membership to expire. In the event of membership expiration, accumulated points must be used within two years of membership expiration or points will be forfeited. Reward Points redemption may not be combined with any other discount offers. Porter Auto Group reserves the right to determine redemption eligibility. Membership and Reward Points may not be transferred from account to account. At no time can Members pool accumulated points. Membership and points cannot be sold, bartered, brokered or transferred for any reason except as required by operation of law. Accumulated rewards points may not be redeemed after a change of ownership in the VIP Vehicle.
Earning Reward Points
Reward Points can only be earned on cash purchases at Porter Auto Group. They cannot be earned on the portion of any purchase made with Reward Points. Qualified purchases include detail services, repairs, maintenance services (excluding body shop repair), parts, and accessories purchased through the service department. You cannot earn Reward Points on new or used vehicle purchases, body shop services, wholesale parts purchases, or services covered by a warranty, insurance or an extended service contract. Members' account standings can be checked online at (the dealership website). Transaction credits will be posted within 30 days of the qualified transaction date. Participation in Gold Rewards is available to customers of Porter Auto Group who are over the age of 18. Membership is free to purchasers of new and used cars from Porter Auto Group on or after January 1, 2011. There is a one-time fee for all others. Only one Rewards card/account may be issued per vehicle. Employees of Porter Auto Group are not eligible to participate in the Program. Corporations, partnerships and other entities (including but not limited to auto body shops, garages, auto repair and maintenance facilities, auto parts wholesalers and retailers, and other similar entities) are not eligible to participate in the Program.
General Terms and Conditions
Members are not eligible to receive other discounts, rewards, or offers in addition or in place of the benefits listed within. Porter Auto Group may modify any of the Rules, Terms and Conditions governing the Program, including, but not limited to, the methods through which the Reward Points can be earned, how the Reward Points can be used, the value of the earned points, at any time, without notice, even though these changes may affect the Member's ability to use the points that Member has already earned. The Program has no pre-determined termination date and may continue until Porter Auto Group terminates the Program at any time, with or without prior notice. In the event of program termination, all members will have two years from the date of termination to redeem all accumulated points. Abuse of the Program (including the sale or barter of rewards and any misrepresentation of fact relating thereto or other improper conduct) as determined by Porter Auto Group in its sole judgment may result in cancellation of Member’s account, future disqualification from Program participation, and forfeiture of all points accrued. Porter Auto Group and SmartTech Enterprises reserve the right to audit all accounts for compliance with these terms and conditions. In the event an audit reveals discrepancies, the processing of programming earnings may be delayed until such discrepancies are resolved. Porter Auto Group reserves the right to make any and all decisions as to the validity of accumulated points. All decisions are considered final. Porter Auto Group improperly denies a Member his or her Reward Points, Member's exclusive remedy shall be the issuance of the improperly denied Reward Points. Member shall indemnify and hold harmless Porter Auto Group and its officers, directors, employees, shareholders, agents and successors or assigns Porter Auto Group Parties) from and against any unauthorized access to Member's account by a third party or any other claim arising out of the Program. Under no circumstances, including but not limited to negligence, shall the Porter Auto Group Parties be liable for any direct, indirect, incidental, special or consequential damages arising out of the Program. By participating in the Program, Member waives any and all rights to bring any claim or action related to such matters in any forum.